Contract Charter

Should you apply to one of our temporary / contract vacancies or register with us as being interested in temporary / contract employment, the following process will be followed:

One of our specialist Consultants will contact you to discuss your current situation, desired situation and reasons for pursuing a new temporary / contract role. Where possible we will endeavour to meet you face to face however due to location, employment commitments or the time constraints associated with temporary / contract recruitment, we realise this is not always possible. In these situations we will arrange a convenient time to have a telephone interview in order to discuss your requirements and ensure that we are able to fully represent you.

During the interview we will fully discuss with you a range of current and potential temporary / contract opportunities. If agreed that one of these is of interest, the following process will be adhered to:

  • Deanston Cooper will submit a copy of your CV and brief cover letter to the client, highlighting your relevant skills and experience.
  • We will fully represent you throughout the recruitment process and answer any objections that the client may have, in order to secure you the contract.
  • Once we have obtained feedback from the client on your application, we will discuss this with you in detail.
  • If the client wishes to interview, we will agree a date and time and inform you of the interview format and location. We will provide details about who will be conducting the interview and give as much information as possible about the company and contract. You will also receive written confirmation by email.
  • After the interview, we will speak to you within 24 hours to gain your feedback.
  • We will contact you with the client’s feedback within 24 hours of the interview (assuming the client has provided us with this information). At this time we will inform you if the client would like to offer you the contract or end the process at this stage. If the client decides not to progress with your application, we will obtain detailed feedback as to the reasons for this.
  • If you are successful, we will negotiate a competitive pay rate in line with your expectations and agree a start date.
  • Your Ltd Company details will need to provided at this point (Certificate of Incorporation, VAT Certificate, Bank Details and Indemnity Insurance) in order that the relevant contract documentation can be drawn up.
  • Prior to commencement of the contract, one of our Consultants will meet you and obtain a copy of your ID / Right to Work in the UK (Passport).  We also require you to provide two references to be contacted and the Ltd Company Contracts need to be signed. A copy of the contract will be provided for your records.
  • By remaining in regular contact, we will ensure that you have all the required information for your start date.
  • On commencement of the contract you will be provided with a timesheet which must be completed weekly. It is your responsibility to ensure that the 'Verfication of Execution of Consultancy Services' section is signed by a pre-authorised signatory and returned to us by email before 5pm on the following Monday of each week to ensure payment on the Friday. Timesheets returned after this deadline may not be processed for payment until the following week. Authorised signatories are listed in your contract. If one of these signatories is not available please contact your Consultant and they will arrange for someone else to be authorised.  Unsigned timesheets or timesheets signed by an unauthorised signatory will not be processed.
  • Please note that we are only able to reimburse expenses that are pre agreed on your contract. If you are unsure, please contact your Consultant before agreeing to pay for anything.
  • A corresponding invoice for the hours you have worked must also be submitted weekly by your Ltd Company addressed to Deanston Cooper Ltd.

Throughout the course of the contract we will remain in regular contact with both parties in order to alleviate any issues which may arise. We will also visit you at your place of work during this time.

Please however remember to notify your Consultant immediately:

  • If you need to book annual leave.
  • If you are unable to attend work due to illness. This must happen before you are due to start work on the first day of the absence.
  • If your Ltd Company details change, so contracts can be amended and continuity of payment ensured.
  • If you are asked by the client to work on a different site / location, so your contract can be amended and your payment for the new site processed.
  • If you are advised by the client that you will be finishing your contract, so we can look for alternative options and ensure continuity of employment.
  • If the client offers you permanent employment, so we can negotiate this on your behalf.